Terms and Conditions

TERMS AND CONDITIONS for Calle Capuchinos 71, San Juan de Capistrano, Nerja

BOOKING: The signing of the booking form confirms the acceptance of the terms and conditions set out below and shall be binding on the persons intending to occupy the property whether or not such persons have signed the booking form.

A booking between the owners (Mr and Mrs D Holl) and the person making the booking (the client) is valid only after the booking form has been completed and signed, and the appropriate non-returnable deposit has been paid to the owners. The deposit shall be 25% of the total amount or £100 (whichever is the greater). Once the owners have confirmed the booking, the signatory is responsible for the total price of the rental property as agreed. The remaining balance must be paid two calendar months prior to departure. If the full balance is not paid at this time, the owners reserve the right to cancel the booking and the reservation deposit will be forfeited.

Bookings cannot be accepted from parties of young people under 21 years of age. Occupancy of the property is limited to four adults and one small child. The client agrees not to sublet or share the property except with persons nominated on the booking form.

CANCELLATION: If the client wishes to cancel the booking, he/she should advise the owners immediately by telephone, followed by a confirmatory letter. On receipt of such notification the owners will (without obligation to the client) try to obtain a replacement letting, and if such replacement is obtained on the same or better terms, the client will be repaid any monies paid, less the deposit. If the owners are not able to re-let the property they shall be entitled to retain all payments already made. In the unlikely event that circumstances beyond the owners' control necessitates the cancellation of the rental agreement, any monies paid by the client to the owners will be refunded but the owners will not be liable for any other losses incurred.

LIABILITY: The owners of the property accept no responsibility whatsoever for death, personal injury, accidents, loss or damage to persons or personal belongings, however caused. The owners cannot accept liability for any loss of rental time due to travel problems, flight delays or cancellations, industrial disputes or any events, which are outside our control including any form of Force Majeure. No liability is accepted by the owners for loss of main services or failure of appliances, nor for the consequence of the actions or omissions of persons who may control the supply of mains services, nor any actions taken within the vicinity of the property by any authority, over which there is not control by the owners. There are occasions when it is necessary for swimming pools to be maintained or repaired and the owners cannot accept responsibility for non-use of any service or facility.

CLIENT'S RESPONSIBILITY: The client agrees to pay for any breakages, losses or damage to the property and to take good care of the property and leave all equipment and utensils in a clean and tidy condition at the end of the holiday. In the event that anyone behaves in a way that our management company believes likely to cause danger, distress or annoyance to anyone else, the owners and their representatives reserve the right to terminate the client's let immediately and forthwith. The owners shall not be responsible for any costs the client may incur, nor pay any compensation, nor make any refunds due to this action. The client agrees to permit the owners or their management company access to the property at any reasonable time during the letting period.

ARRIVALS AND DEPARTURES: The apartment should be available for occupancy after 2pm on the day of arrival and should be vacated by 10am on the day of departure.

PETS: The owners do not allow animals, birds or reptiles of any kind in the property.

SMOKING: For the safety and comfort of all our guests, smoking is only permitted on the balcony and in the patio garden.

DISCLAIMER: Whilst every reasonable attempt is made to ensure that the information regarding the apartment is accurate, we cannot be held responsible for any inaccuracies.

IT IS STRONGLY RECOMMENDED THAT CLIENTS TAKE OUT HOLIDAY INSURANCE TO COVER CANCELLATION FEES AND ANY OTHER LOSSES.